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Training Your Staff to Use Your Credit Card Machines

If your business doesn’t accept credit cards, you are missing out on a huge slice of the profit pie. In some countries, debit card use has exceed that of checks and cash. Accepting debit and credit cards is the best way to ensure that you are able to capture every sale and enjoy increased profits. It is not enough, however, to simply accept plastic as a form of purchase. Training your employees to use your credit card machine is key to keeping your business running smoothly.

Even if you are running a small operation, it is crucial that all of your staff understand how to operate your credit card machine. This means training them on how to ring up a sale, use the inventory system and process a refund. Practice this process with them on a regular basis to ensure that they understand how to operate the credit card machine in your absence.

Protecting Access to Your Merchant Account

With a merchant account, you can control the amount of access that your employees have to sensitive transaction data. You can set up your credit card processing system to allow access to some transactions and restrict access to others. Whether you are using a traditional credit card machine or a mobile point of sale, you can be assured your transactions are protected.

Capture Sales on the Go

If your company sells products on the go, it is essential that you train your staff to use your credit card processing machine. You can arm your staff with mobile point of sale terminals to capture sales at speeches, book tours, flea markets and carnivals. If you have multiple locations, training your staff will allow you to manage remotely with the understanding that your staff will be able to process sales in your absence. By effectively training your staff to use your credit card machine, you will never miss a sale. Arm your staff with iPads and mobile phones outfitted with credit card readers to maximize your sales and profits.

When it comes to credit card processing, understanding how to use your machine makes all of the difference in making or losing a sale. By training your staff to capture sales, process discounts and issue refunds, you can rest assured that you are earning the most profits for your company.


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